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1. General Terms

Temak.gr/eshop is the online store (e-shop) for the sale of products and services, through the website temak.gr, created by the societe anonyme with the name TEMAK SA, based in Menidi (62 Tatoiou, position Monomati, PC 136 77). The use of the e-shop is governed by these terms and conditions (hereinafter Terms), which users are required to read carefully and comply with them. The use of the e-shop implies unconditional acceptance of these Terms and Conditions. If a user does not agree with these terms and conditions, then he must not use the e-shop.

 

  • TEMAK SA reserves the right to modify, add, change the content or services of the e-shop, as well as the terms of use, whenever it deems necessary and without prior notice, by simply announcing them through the website.
  • Any invalidity of some Terms hereof does not result in the invalidity of the others. The non-exercise by TEMAK SA of its rights under these Terms does not imply a waiver of those rights. TEMAK SA is not responsible for violation of these Terms due to reasons of force majeure, such as, for example, restrictions on movement and transport in response to coronavirus or other similar situations, extreme weather events, earthquakes, floods, fires, emergencies, etc.
  • In case the sale of any product or service of the e-shop is regulated by more specific terms of use, these terms are considered as a whole with these Terms and Conditions of Use. However, in case of conflict, the specific terms of use of each product or service prevail.
  •  Η χρήση του e-shop πρέπει να γίνεται αποκλειστικά για νόμιμους σκοπούς και με τρόπο που να μην περιορίζει ή εμποδίζει τη χρήση του από τρίτους.
  • Ο επισκέπτης υποχρεούται να χρησιμοποιεί το e-shop σύμφωνα με τον νόμο, τα χρηστά ήθη και τους παρόντες όρους, και να μην προβαίνει σε πράξεις ή παραλείψεις που μπορούν να προκαλέσουν βλάβη ή δυσλειτουργία σ' αυτόν, να επηρεάσουν ή να θέσουν σε κίνδυνο την παροχή των υπηρεσιών του temak.gr και temak.gr/eshop.

 

2. Copyright

  • The copyright of the content (eg programs, information, data) and services presented in the e-shop, are protected by Greek, EU and international copyright laws.
  • It is forbidden to copy, distribute, transfer, process, resell, create a product or mislead the public about the real owner of the e-shop content. Any reproduction, re-release, upload, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of TEMAK SA.
  • The names, images, logos and insignia that represent TEMAK SA or third parties and their products or services, are exclusive trademarks of TEMAK SA. protected by the relevant trademark laws. Their appearance in the e-shop should in no way be construed as a transfer or assignment of their license or right of use.

 

3. Payment Methods

  • Payment of the ordered products or services is made by debiting credit, debit or prepaid card (Visa, Mastercard, Maestro, Diners, Discover), following a relevant order of the holder. TEMAK SA it is prohibited to store, either electronically or in writing, information related to the cardholder's authentication number (CVV / VISA or CVC / MC).

 

  • The cooperating bank checks the above card details and informs electronically about the approval or rejection of the transaction, at the same time sending the unique transaction confirmation code given by the cooperating bank to the holder. With the approval of the transaction, the user is informed with a corresponding success message and at the same time an e-mail (e-mail) and / or SMS is sent to his mobile phone with the details of his transaction.

 

4. Delivery of Products / Provision of Services

TEMAK SA will send to the customer the products ordered by him, accompanied by the respective tax documents, providing at the same time all the relevant information to the customer, in accordance with applicable law. Upon receipt of the ordered products, the customer signs the voucher (document) of the postal company or courier.

 

5. Shipments

Shipping methods

 

The following applies to the cost and shipping time of the e-shop products, which depend on the volume and weight of each item:

 

- Delivery to the customer's place by courier (courier company): 3-6 working days are required from the day of his order (if the products are ready to be delivered).

- For inaccessible areas, as well as for special cases, the customer is informed in case of delay.

 

The total cost of the customer's order is mentioned in his "basket" in the e-shop, before the payment is made.

  • For orders up to €100, shipping costs are €5 throughout Greece
  • For orders over €100, shipping costs are free throughout Greece

 

There is the possibility for the customer to receive the products ordered from the headquarters of TEMAK (62 Tatoiou, Acharnai (location Monomati) PC ​​136 77, Menidi, Attica), by appointment (click away).

 

After receiving the products from the customer, TEMAK does not bear any responsibility. The responsibility for further transfer, insurance or anything else that arises, lies solely with the customer.

 

6. Limitation of Liability

  • The online store (e-shop) provides content (eg information, names, photos, illustrations) related to the products and services available through the website "exactly as they are".
  • In no case is the e-shop responsible for any claims of legal or civil and / or criminal nature, nor for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits or / and data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties, due to a reason related to the operation or not and / or the use of the website and / or inability to provide information available from him and / or from any unauthorized interference of third parties in products and / or services and / or information available through him.
  • TEMAK SA is not liable to customers for any defect created after the time of delivery of the product / service, or for any defect that could not be verified due to the current level of scientific and technical knowledge at the above time, as well as for any causing damage from the use of the product or service, due to an act or omission of the user or a third party.
  • TEMAK SA is also not responsible for the untimely execution of the order in cases of assistance due to events due to force majeure. In case of lack of immediate availability of certain products or services, the transaction will not be possible.
  • The e-shop may contain references to third party websites, while it is not responsible for the content of these pages, as well as for any damage resulting from their use, as the visitor has access to them at his own risk.
  • TEMAK SA makes every effort for the good operation of its website and consequently of the e-shop, but does not guarantee that all technical operations will be uninterrupted or without any kind of error, free of viruses or other similar elements.

 

7. Withdrawal

  • The customer has the right to withdraw under the terms and conditions provided by the provisions of Law 2251/1994 on consumer protection, as amended, ie ten (10) calendar days from receipt, returning the goods in its original condition excluded. to be borne at an expense other than reimbursement costs.
  • In this case, TEMAK SA is obliged to return the amounts paid by the customer within thirty (30) calendar days from the date of withdrawal of the customer.
  • The refund of the paid amounts will be made by order of TEMAK SA. to the cooperating bank for return / refund of the payments made on the card with which the transaction took place.

 

8. Communication

For any issue related to the online store temak.gr/eshop, users can call 210 2581583.

 

9. Other Terms

In case some Terms are declared invalid by the Greek Courts, their invalidity does not lead to the invalidity of the others. The non-exercise by TEMAK SA of its rights under these Terms does not imply a waiver of those rights.

 

TEMAK SA is not responsible for violation of these Terms due to reasons of force majeure, such as, for example, restrictions on movement and transport in response to coronavirus or other similar situations, extreme weather events, earthquakes, floods, fires, emergencies, etc.

 

These Terms are valid in addition to the General Terms of Sale of TEMAK SA, which you will find here. In case of discrepancy between the two texts, the General Terms of Sale of TEMAK SA prevail.